FREQUENTLY ASKED QUESTIONS
Where do you source your produce?
All our produce is sourced from our favourite local delis in our area.
Do you cater for dietary requirements?
We cater for gluten and diary free, vegan and vegetarian.
Gluten free and vegan boxes will incur an additional fee per box. For grazing boards, please contact us for a quote.
For all other dietary requirements, please send us an email at firstname.lastname@example.org.
Please note that all our grazing boards & grazing boxes contain a mix of sweet and savoury items, where peanuts & tree nuts are present.
Do you offer contactless delivery?
Yes until restrictions are fully lifted in Victoria, we are currently only offering our grazing boxes, which are packaged up and delivered via contactless delivery to your door. We will notify you 30 minutes ahead of delivery that we are on our way.
How many days notice do you need to order a grazing box?
We require two days notice when ordering a grazing box. For example if you need a parcel on Saturday, please let us know no later than Thursday at 8pm to place your order.
Do you charge a delivery fee?
We deliver to a wide range of Melbourne suburbs and surrounding areas. Within 10km radius of Preston is free.
If your delivery point is 30km outside of Preston, please contact us for a custom quote.
How do I secure my order?
To secure your grazing board, payment must be made in full once your invoice has been sent to you. 50% is allocated towards a non-refundable deposit. If you wish to cancel your order, the remaining 50% will be refunded if you have cancelled before 6 weeks of your event date. Full refunds are not available. Cash payments are not accepted.
To secure your grazing box, payment must be paid in full once your invoice has been sent to you. If you wish to cancel your order, you will receive a 50% refund if you have cancelled your order with more than 72 hours notice from your delivery date.
Full refunds are not available. Cash payments are not accepted.
To place an order, please visit here.
Any other questions or enquiries, please email us at email@example.com.